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​ACCESSIBILITY STATEMENT

This statement was last updated on April 1, 2025.

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We at WellnessRXPharmacy are working to make our site www.wellnessrxpharmacy.ca, based in Bradford, Ontario, accessible to people with disabilities.

What web accessibility is

This statement was last updated on April 1, 2025.

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An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This is made possible by the site's design, the platform on which the site is operating, and through assistive technologies such as screen readers, keyboard navigation, and text-to-speech tools.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 AA guidelines and have made the site accessible to the level of AA. This includes:

  • Support for screen readers

  • Keyboard navigation

  • Alt text for images

  • Clear heading structures

  • Sufficient color contrast

  • Resizable text

As part of our commitment, we continue to monitor our website for accessibility improvements and invite feedback from users to ensure a smooth experience for everyone.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depends on content that does not belong to WellnessRXPharmacy, and instead belongs to third-party providers such as JaneApp (for appointment booking) and Google Maps (for location services).

The following pages may be affected by this:

  • /book-online (Appointment scheduling – JaneApp)

  • /contact (Embedded Google Map)

We therefore declare partial compliance with the accessibility standard for these specific pages.

We are actively working with our third-party providers to ensure they meet the latest WCAG 2.1 AA standards and welcome any feedback regarding accessibility barriers.

Accessibility arrangements in the organization [only add if relevant]

At WellnessRXPharmacy (Bradford, Ontario), we are committed to creating an inclusive and accessible space for all visitors.

Our physical location offers the following accessibility arrangements:

  • Ground-level entry with automatic doors

  • Designated accessible parking near the entrance

  • Wide aisles for wheelchair and walker access

  • Service counter at accessible height

  • Washroom facilities equipped with grab bars and space for mobility devices

  • Staff assistance is available upon request for individuals with accessibility needs

We continuously assess and improve our environment to better serve customers with disabilities.

Requests, issues, and suggestions

If you encounter any accessibility issues on our website or in our store—or have suggestions for improvement—please contact our Accessibility Coordinator:

  • Name: Nancy Tran

  • Phone: (905) 775-7874

  • Email: info@wellnessrxpharmacy.ca

  • In-Person Support: Available at our Bradford location during business hours

We value your feedback and are committed to taking prompt action to ensure accessibility for all.

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